Return Policy

You can view more details about our Return Policy when you click here.

Every part we sell may be returned within 30 days of delivery date for a refund of the part price. You can click here for more details on our Return Policy.

You can click here to see additional information about returnable/non-returnable items on our Return Policy page.

If an item is deemed to be defective, please reach out to us immediately so that we can help you with a warranty claim on the item. Our RMA team will work with you to ship the item back to us. Once we take delivery of the returned item, our parts specialists will inspect and test the item for any defects. If the item is ruled to be defective, we will file a warranty claim with the manufacturer and send out a replacement to the customer in a timely manner. If the returned item is deemed not defective, you will be granted the option to have the item sent back to you at your own expense.

You can click here for more information about our Warranty Policy.

If your order arrived damaged, was misdelivered, is missing an item, etc., you can reach out to us within 5 business days of delivery of your order. Most situations with these matters will need an "RMA" inquiry placed through our Contact Us page.

If an order is deemed to be lost on its way to you and has not been delivered by the carrier, the customer is required to inform us within 5 business days of the shipping carrier's scheduled delivery date. Our RMA team will next reach out to the shipping carrier and place a tracer on the missing package(s). If the delivery service is unable to find the lost package(s), our RMA team will file a claim with the carrier and a new replacement order will be sent out to you in a timely manner.

A restocking fee of 20% may apply to all authorized returned items. Contingent on the scenario, our RMA team will determine special exceptions depending on your case. The restocking fee is applied to accommodate credit card processing fees, and shipping expenses back to the manufacturer, etc.

We don't provide exchanges on items.We process all authorized returns for either a refund or a replacement only.

Processing time is generally about 5 business days once our facility takes delivery of the authorized return. You can get the latest update on the status of your RMA by reaching out to us via email, phone or live chat.