FAQ for Washer Fluid Level Sensors Repair
Q: Why did General Motors release this product recall following the requirements of the National Traffic and Motor Vehicle Safety Act?
A:
Because a defect that relates to motor vehicle safety exists in your vehicle.
By BobGM Specialist
02/11/2022 Q: What is the first step for replacing the windshield washer solvent heater?
A:
The first step is to disconnect the windshield wiper solvent inlet and outlet hoses from the windshield washer solvent heater assembly and the two plastic inlet and outlet windshield wiper solvent hoses.
By BobGM Specialist
02/11/2022 Q: Why are we compensating customers for a recall?
A:
This is a special case where we are not confident a repair would work. This is why we are removing this feature from the vehicle. Compensating the current customer of record for this loss is an appropriate gesture.
By BobGM Specialist
02/11/2022 Q: What should you do before replacing the windshield washer solvent level switch (GMC)?
A:
You should remove the windshield washer container, pry outward to release the level sensor from the washer container, and discard the level indicator grommet.
By BobGM Specialist
02/11/2022 Q: Why can't GM issue the checks?
A:
Due to their age, our original sales records will not reflect any subsequent vehicle transactions or owner changes. Additionally, we don't have an in-house system that can handle this number of checks. So we are depending on our dealers to help execute this safety recall.
By BobGM Specialist
02/11/2022 Q: What should technicians do before performing the repair?
A:
Technicians are to confirm that the customer is aware that this safety recall is being performed on their vehicle before performing the repair.
By BobGM Specialist
02/11/2022 Q: What should you remove before replacing the windshield washer solvent heater?
A:
You should remove the front fender and rear upper brace.
By BobGM Specialist
02/11/2022 Q: What is the purpose of implementing a recall in 2008?
A:
The purpose is to add a fuse to the control circuit harness to address the potential consequences of a Printed Circuit Board (PCB) electrical short.
By BobGM Specialist
02/11/2022 Q: How do you test the operation of the windshield wiper system?
A:
You can ensure that the wiper system functions in low and high positions, verify that the windshield wiper/washer switch functions, and verify that the heated windshield washer switch does NOT flash.
By BobGM Specialist
02/11/2022 See more FAQs (4)